Privacy policy
Last updated 7 August 2026
This covers the Flowline Canva app and this website, both operated by NeuroPuls AI Agency.
What we store
Three things, and nothing else:
| Canva user identifier | An opaque ID that Canva issues for you inside our app. It is not your name or your email, and it cannot be used to identify you outside of Canva. We use it to keep your credit balance attached to the right account. |
|---|---|
| Credit balance | A number. |
| Transaction ledger | One row per credit granted, spent or refunded, with a timestamp and the style name, so that balances can be audited and duplicate charges prevented. |
We do not collect your name, your email address, your IP address, your design content, or anything about the documents you are working on. We do not run analytics, advertising or tracking scripts on this site or in the app, and we set no cookies.
Payment information
We never see it. Payments are processed by Lemon Squeezy as merchant of record — checkout happens on their infrastructure and card details never touch ours. When a payment completes they notify our server of the order number and the Canva identifier the purchase was made for, so we can add the credits. That notification carries no payment details. Lemon Squeezy's own privacy policy governs the data they hold.
Generated animations
Animations you create are stored as files in Cloudflare R2 so that Canva can fetch them when placing the asset in your design. They are named unpredictably and are not listed or browsable. They contain only the shapes and colours you configured — no personal data and nothing from your design.
Where it lives
On Cloudflare's global network: credit records in Cloudflare D1 and generated files in Cloudflare R2. Cloudflare acts as our infrastructure provider.
How long we keep it
Credit balances and ledger rows are kept while the app remains in service, because they are the record of what you paid for. Generated animation files are kept so that designs already using them do not break.
Your rights
You can ask us what we hold for your account, ask for it to be corrected, or ask us to delete it. Deleting your record removes any remaining credit balance, so tell us if you would like a refund first. Email aynur.atabeyli@gmail.com and we will respond within 30 days.
Changes
If this policy changes we will update the date at the top of this page.
Contact
NeuroPuls AI Agency — aynur.atabeyli@gmail.com